GRIEVANCE REDRESSAL
RADIANCEORA FINANCE PRIVATE LIMITED is committed to prompt, fair, and transparent resolution of investor complaints and grievances in accordance with applicable regulatory guidelines.
Grievance Redressal Officer (GRO)
Name: Ratikanta Sahoo
Designation: Mentor
Email: info.radianceora@gmail.com
Phone: 8249368211
Business Hours: Monday–Friday, 10.00 am to 7.00 pm
Address: G No-55, Block-3 Satyanagar, Infront of BOI Apartment LIG Colony, Bhubaneswar, Khordha, Odisha - 751022 |
Office / Correspondence Address: RADIANCEORA FINANCE PRIVATE LIMITED,G No-55, Block-3 Satyanagar, Infront of BOI Apartment LIG Colony, Bhubaneswar, Khordha, Odisha - 751022
How to Submit a Complaint
Complaints or grievances may be submitted through any of the following channels:
- Email to the registered email address
- Submission through the website contact form
- In person at the registered office
- Any other officially communicated channel
Complaint Handling
All complaints received are recorded and reviewed. Appropriate action is taken to address the concern and a response is communicated to the investor.
Complaints are acknowledged and addressed in a timely manner, depending on the nature and complexity of the grievance.
Escalation Mechanism
If a complaint is not resolved satisfactorily, it may be escalated internally to the designated authority within the organization.
Investors may also approach the following platforms:
- SEBI SCORES: https://scores.sebi.gov.in/
- SMART ODR: https://smartodr.in
Investors may also contact the respective product provider (such as Asset Management Company or other intermediaries) as per their grievance redressal mechanism.
Note
This grievance redressal mechanism is intended to facilitate fair handling of investor concerns in accordance with applicable regulatory requirements.